Shipping policy

We want your order to reach you as smoothly as possible. Here’s what to expect:

Processing Time

Orders are processed within 1-2 business days after payment is confirmed.

Delivery Times

United Kingdom: Free standard delivery, arriving in 3-7 working days.

United States, Australia, New Zealand, United Arab Emirates: Delivery typically takes 7-14 business days. Shipping costs (if any) are calculated and shown at checkout.

Delivery times are estimates and may occasionally be affected by customs, weather, or high order volumes, especially around holidays.

Order Tracking

Once your order ships, you’ll receive an email with a tracking link so you can follow your package the whole way.

Questions?

If your order is taking longer than expected or you have any shipping questions, email us at heatloopsss@gmail.com and we’ll help right away.